Permit Applications System

This proposal for the Ontario Crown Land permit application system outlines a comprehensive UX lifecycle, including user and stakeholder interviews, comparative research, and the creation of personas and user journey maps. The process addresses user needs and business goals while ensuring accessibility and usability through detailed wireframes and low-fidelity prototypes, which serve as reference points for the entire team. The UX process includes iterative evaluations with usability testing and feedback analysis to continually refine the design.

In the design phase, the focus is on creating an intuitive and efficient user flow, adhering to best practices in form design and accessibility. Collaboration with software engineers, project managers, and other stakeholders ensures a cohesive and technically feasible solution. This project proposal emphasizes the integration of user research and design thinking into practical, user-friendly applications, showcasing a systematic approach to solving complex user experience challenges.